jata9's Privacy Policy

What information do we collect?

jata9 may collect the following types of personal information in order to provide its services:

• Identity Information: Full name, date of birth, national identity card number (if applicable), and a copy of a photo ID.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: bKash, Nagad, Rocket, or bank account details (for transaction processing only).
• Technical Information: IP address, browser type, device information, cookies, and usage patterns.
• Transaction Information: Deposit and withdrawal history, betting records, and bonus usage details.

How we collect information

We collect information in the following ways:

• Information provided directly by you at the time of account registration.
• Technical information collected automatically while you use the platform.
• Documents submitted during the identity verification (KYC) process.
• Information provided through contact with customer support.
• Information received through third-party service providers such as payment gateways.

How do we keep your information secure?

jata9 follows industry-standard technology and practices to protect your personal information. Our security measures include:

• SSL Encryption: All data transfers are secured with industry-standard SSL (Secure Sockets Layer) encryption.
• Restricted Access: Only authorized personnel can view your information, and only when needed for a specific purpose.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimization Policy: Only the information necessary to fulfill the purpose is collected.
• Staff Training: Our staff receive regular training on data protection.

However, no digital system is completely secure. It is your responsibility to keep your account password confidential and to notify us immediately of any unauthorized use.

Data retention period

We retain your personal information only for as long as necessary. Specifically:

• All information is retained while your account remains active.
• Even after account closure, certain information may be retained for a specified period as required by law.
• Financial transaction records are retained in accordance with applicable regulations.
• Once the retention period expires, information is securely deleted or disposed of.

What are cookies and how are they used?

Cookies are small text files stored in your browser. jata9 uses cookies for:

• Essential Cookies: To keep login sessions active and ensure basic functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To analyze platform usage patterns and improve services.
• Security Cookies: To detect fraudulent activity.

You can disable cookies by changing your browser settings. However, this may limit some functionality of the platform.

Process for amending the privacy policy

jata9 reserves the right to update this privacy policy from time to time. In the event of changes:

• Notice will be given to the registered email address or on the platform before any significant changes.
• The updated policy will take effect from the date it is published.
• Continued use of the platform after changes are made will be taken as acceptance of the new policy.
• If you object to a policy change, you may request that your account be closed.

You can tell when the policy was last revised by checking the "Last Updated" date on this page. The most recent version always applies.

Links to other websites

The jata9 platform may contain links to third-party websites (such as promo pages of game providers). These third-party websites have their own privacy policies and jata9 is not responsible for them. You are advised to review their own privacy policies before visiting those websites.